FAQ/Frequently Asked Questions
Technical support, installation guidance and after-sale answers
FAQ/Frequently Asked Questions
Technical support, installation guidance and after-sale answers
Home Faqs
We are factory.
T/T, Western Union, Paypal etc.
OEM can be acceptable. We can produce according to your indicators
The regular time is about 60 working days from the contract time
Our machinery is not standard one, we will make it according to the customer’s requirements,if you want known the price please contact the wechat:+008615962351900
We mainly produce waste plastic recycling line, plastic pelletizing machine and other auxiliary machine.
We can process PE, PET, HDPE, LDPE, PP, PS, ABS, PC and other plastics.
Our factory is located in Zhangjiagang City, Jiangsu Province, China. Please contact our sales specialists if you would like a tour.
We offer after-sales support, including remote guidance and we also can arrange for engineers to assist with on-site installation, commissioning, and staff training for larger projects.
Plastic recycling matters greatly. Environmentally, it cuts pollution, saves fossil raw materials and reduces carbon emissions. For our business, recycled materials lower production cost, satisfy global customers’ ESG requirements, mitigate regulatory risks and strengthen our market competitiveness.
We handle global spare‑parts replacement as below.
We stock main consumable spare parts. Spare parts can be shipped by express or sea freight worldwide.
Under warranty: spare parts are free of charge, freight to be discussed.
Out of warranty: we will quote spare‑part price for your confirmation before shipment.
We also send drawings & installation guidance for local replacement by your side.
Please share machine serial No. and part info when you need support.
We guarantee recycled pellet quality in 6 key steps: strict raw‑material sorting, multi‑mesh melt filtration, stable extrusion temperature & speed control, visual check and lab sampling test for each batch, batch traceability, and moisture‑proof storage. Main test items include MFI, moisture, ash content and impurity level.
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